Shipping policy

MAKIFY LTD

Shipping Policy

Effective Date: March 2026  |  Version 1.0

Thank you for shopping with Makify Ltd! We are committed to delivering your orders in a timely and reliable manner. Please read this Shipping Policy carefully to understand how and when your orders will be dispatched and delivered.

This policy applies to all orders placed through our Shopify store. By placing an order, you agree to the terms outlined in this policy.

 

Detail	Information
Business Name	Makify Ltd
Store Location	United Kingdom
Fulfilment Method	Dropshipping / Retailer
Domestic UK Delivery	2–5 Business Days
International (China)	3–15 Business Days
Currency	GBP (£)
Customer Support	support@makify.store

 

3.1 UK Domestic Shipping

For customers based in the United Kingdom, orders are fulfilled from UK-based suppliers where available. Estimated delivery times are as follows:

 

Shipping Option	Estimated Delivery	Notes
Standard UK Delivery	2–5 Business Days	Tracked where available

 

3.2 International Shipping (China-Based Fulfilment)

Many of our products are fulfilled via our trusted dropshipping suppliers based in China. Delivery times for these orders are estimated as follows:

 

Shipping Option	Estimated Delivery	Notes
Standard International	3–15 Business Days	Tracking number provided

 

Please note: Delivery times are estimates and begin from the date of dispatch, not the order date. Delays may occasionally occur due to customs clearance, public holidays, or courier disruptions.

All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or UK public holidays will be processed on the next working day.

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Where tracking is available, you will receive a tracking number via email once your order has been shipped. You can use this to monitor your delivery through the carrier's website.

Please allow up to 48 hours for tracking information to update after you receive your dispatch notification. If your tracking does not update within 5 business days, please contact our support team.

For orders fulfilled from China, your parcel may be subject to customs inspection upon arrival in the UK. Makify Ltd is not responsible for any customs duties, import taxes, or fees imposed by UK customs authorities.

Most orders fall below the UK customs duty threshold and are processed without additional charges. However, in the event that customs duties are applied, these are the sole responsibility of the customer.

Shipping costs, if any, are calculated at checkout based on your delivery address and the items in your order. We may offer free shipping promotions from time to time — please check our website for current offers.

If a delivery attempt is unsuccessful, the courier will typically leave a notification card or reattempt delivery. If a parcel is returned to us due to an incorrect address provided by the customer, a re-delivery fee may apply.

Please ensure your delivery address is correct at the time of placing your order. Makify Ltd cannot be held responsible for parcels lost or delayed due to incorrect address information.

In the unlikely event that your order is lost in transit or arrives damaged, please contact us within 14 days of the expected delivery date. We will work with you and our suppliers to resolve the issue as quickly as possible, which may include a replacement or refund.

To report a lost or damaged item, please email us at makifyltd@outlook.com with:

•          Your order number

•          A description of the issue

•          Photos of any damage (where applicable)

If you have any questions about this Shipping Policy or your order, please don't hesitate to get in touch:

 

Business	Makify Ltd
Email	support@makify.store
Location	United Kingdom
Store	makify.store